HQ17NF107 - RFI - Design, deployment and training for remote data collection tools

Country: Samoa
Language: EN
Customer: World Food Programme
Number: 1197463
Publication date: 05-04-2017
Source: gov.uk Contracts Finder
Tags: Security Short Message Service

Description

General information
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HQ17NF107 - RFI - Design, deployment and training for remote data collection tools
World Food Programme
HQ17NF107 - RFI
05-Apr-2017
13-Apr-2017 16:00
(GMT 1.00) Western Europe Time, London, Lisbon, Casablanca

The World Food Programme WFP is the world"s largest humanitarian agency fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Each year, WFP assists some 80 million people in around 80 countries.

The United Nations World Food Programme (WFP) routinely carries out food security analysis in order to assess and track the need for food assistance in its areas of operation. WFP maintains a network of 150 food security analysts who work with governments to implement surveys of household food security and markets. WFP commonly implements comprehensive and emergency food security assessments as well as market assessments and facilitates or maintains food security monitoring systems in many of its countries of presence.

In light of the rapid uptake of cell phone technology in many WFP countries of presence, the organizations food security analysis service has begun to conduct repeated, high-frequency, remote surveys in over 30 countries under the mVAM project. Additionally, it has launched two-way communication systems with WFP beneficiaries and food insecure communities to share information and receive feedback. mVAM uses computer assisted telephone interviewing (CATI), Interactive Voice Response (IVR) and SMS to contact members of food-insecure communities. It is also testing web surveys and chatbots as potential tools to use in the future.

In some cases, WFP runs mobile surveys in-house, which is the object of the present RFP. Since 2013, mVAM has been using Pollit to run SMS surveys and Verboice for IVR surveys. Pollit and Verboice are both established, free and open-source platforms. Since 2016, mVAM has also experimented with chatbot-based surveys, and has included them in the scope of the current RFP.

WFP is therefore seeking service providers to design, customize, install, deploy, and troubleshooting Pollit, Verboice and chatbot survey tools that WFP teams in field locations will manage themselves.

Countries
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Province of China
Tajikistan
Thailand
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Tanzania, United Republic of
United States of America
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U. S.
Wallis and Futuna Islands
Western Sahara
Yemen
Zambia
Zimbabwe
Antarctica
Palestine, State of
Serbia, Republic of
Montenegro
Kosovo
South Sudan
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Colombia
Comoros
Congo
Cook Islands
Costa Rica
C