HQ17NF109 - RFI Online Constituent Relationship Management (CRM) System

Country: Samoa
Language: EN
Customer: World Food Programme
Number: 1681820
Publication date: 27-04-2017
Source: gov.uk Contracts Finder

Description

General information
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HQ17NF109 - RFI Online Constituent Relationship Management (CRM) System
World Food Programme
HQ17NF109 - RFI
27-Apr-2017
04-May-2017 16:00
(GMT 1.00) Western Europe Time, London, Lisbon, Casablanca

The World Food Programme WFP is the world"s largest humanitarian agency fighting hunger worldwide, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience. Each year, WFP assists some 80 million people in around 80 countries.

WFPs Individual Fundraising Programme brings in a minimum of $3 million gross income to WFPs programmes every year and a key channel for income from Individuals is via email.

We have a file of over 700,000 members of the public who have given WFP their email address - either as subscribers to our email programme and/or have donator to WFP via our e-appeals. The email programme is therefore a key channel of income from the Individual Fundraising Team and, in 2016 alone we sent 59 email campaigns, which translated to over 19 million individual emails being delivered. This resulted in over $900,000 gross income to WFP in 2016. It should also be noted that in years of major emergency such as for example the Nepal Earthquake, returns can be even higher. For example, for just Nepal alone the team raised close to $250,000 from just 3 e-appeals.

With the above context in mind, WFP wishes to contract a service provider with the necessary core online fundraising tools required for the individual teams to be able to adequately manage the email programme.

For additional information please see the enclosed document

Countries
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Province of China
Tajikistan
Thailand
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Tanzania, United Republic of
United States of America
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Virgin Islands, British
Virgin Islands, U. S.
Wallis and Futuna Islands
Western Sahara
Yemen
Zambia
Zimbabwe
Antarctica
Palestine, State of
Serbia, Republic of
Montenegro
Kosovo
South Sudan
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Colombia
Comoros
Congo
Cook Islands
Costa Rica
C